Status

All systems operational.

Live operational view across CCEN’s host platform, channel sync workers, agent runtime, and supporting infrastructure. The full status page (with historical incident detail, post-mortems, and subscription) is at status.ccen.co.

Operational
Last checked seconds ago
30-day uptime
99.997%
API p95
112 ms
Workers p95
284 ms
Uptime · last 90 days
99.992%
OperationalDegradedPartial outageMajor outage
90 days agoToday
Components

Live component health.

Host platform
All operational
API · GraphQLp95 112 msOperational
API · RESTp95 94 msOperational
Webhooksp95 212 msOperational
Authentication (Clerk)p95 78 msOperational
Apps marketplacep95 204 msOperational
Channel sync
All operational
Shopifyp95 284 msOperational
Amazon SP-APIp95 412 msOperational
Walmart Marketplacep95 318 msOperational
TikTok Shopp95 402 msOperational
eBayp95 298 msOperational
EDI gateway (SPS, TrueCommerce)p95 612 msOperational
Agents
All operational
Agent runtimep95 1.2 sOperational
Tool executionp95 418 msOperational
Approval queuep95 84 msOperational
Data
All operational
Postgres (Neon)p95 18 msOperational
ClickHouse OLAPp95 112 msOperational
Typesense searchp95 32 msOperational
Redis cachep95 4 msOperational
Parquet export pipelinep95 1 hour cadenceOperational
Recent incidents

Last 90 days, transparent.

Apr 18, 2026Brief Walmart Marketplace sync delay
Minor

Walmart Marketplace order ingestion delayed by 12 to 18 minutes due to upstream rate-limit changes. No data loss. Webhook backfill ran cleanly.

23 min · degradedRead post-mortem
Apr 04, 2026Postgres replica failover
Minor

Read replica in us-east-1 failed over to us-east-2 successfully. Writes were paused for ~120 seconds. Post-mortem published.

4 min · partial outageRead post-mortem
Mar 22, 2026Amazon SP-API throttling
Minor

Increased SP-API throttling on the EU marketplace following a regional rule update. Queue drained within 90 minutes.

1 hr 12 min · degradedRead post-mortem
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